Our terms and conditions have been set out to ensure all guests enjoy a safe and relaxing time whilst visiting Bijan. Please read this information carefully as it contains important information about Events at Venues in Bijan Weddings Pte Ltd.
1. DEFINITIONS
For the purpose of these terms and conditions, the following definitions apply:
‘Event Order’ means the form provided to you prior to your event stating all details of your function.
‘Business Day’ means any day from Monday to Friday inclusive, except public holidays.
‘Bijan’ means Bijan Weddings Pte Ltd, B'Majestic Ballroom and its managers, supervisors and employees.
‘Bijan Premises’ means the premises situated at Bijan Weddings Pte Ltd, Grandling Square.
2. BOOKINGS
2.1 Your chosen venue will be held tentatively for three (3) days, from the date Bijan accepts your booking.
2.2 Confirmation of your booking is required in writing to Bijan, and a deposit payment made (paragraph three (3) below) within three (3) days of making your booking. If a signed copy of this “Terms and Conditions” document and a deposit are not received by Bijan within three (3) days, the venue will be released and your booking may be cancelled. Exceptions and extensions may apply at management’s discretion.
3. INFORMATION REQUIRED FOR BIJAN'S EVENT SALES EXECUTIVE
Bride (full-name):.........................................................................................................
Groom (full-name):......................................................................................................
Address:.......................................................................................................................S(....................)
Home phone:................................................................................................................
Mobile:.........................................................................................................................
Email:...........................................................................................................................
Event day/date:.............................................................................................................
Ceremony time/location:..............................................................................................
Reception time/location:...............................................................................................
Expected no. guests:......................................................................................................
4. DEPOSITS
4.1 First Payment - An 20% non-refundable deposit is required within fourteen (14) days of booking. The deposit is to be paid with terms and conditions signed and returned before your booking is guaranteed. Tentative bookings without a deposit paid and terms and conditions signed will only be held for a period of fourteen (14) days. Bijan reserves the right to release any tentative bookings after the fourteen (14) days.
4.2 Second Payment - Four (4) months prior to your Event date, 60% of your estimated Event cost is required to be paid
4.3 Third Payment - Two (2) months prior to your Event date, 90% of your estimated Event cost is required to be paid
4.4 Final Payment – One (1) month prior to your Event Date and 100% of your estimated event cost is required to be paid
5. PAYMENT
5.1 Services will not be provided without the 100% payment being received.
5.2 Any additional charges need to be settled on departure.
5.3 Credit card details will be held on file for final settlement purposes. You will be notified regarding any charges processed on your credit card for any breakages, damages or incidentals.
6. EVENT DETAILS
6.1 You are required to provide Bijan in writing particulars of all venues, beverages, entertainment, technical requirements, room setups, starting and finishing times in connection with your Event. These details are required at least one (1) month before your Event.
6.2 Guaranteed numbers – final attendance numbers must be notified to Bijan twenty-one (21) days prior to your Event.
6.3 You must ensure that nothing is nailed, screwed or adhered in any way to any wall, door or another part of the building unless prior permission is granted by Bijan.
6.5 Bijan other ballrooms are open to other guests. All guests are required to observe house rules, trespass, noise (music is to be turned down low after 10.00pm) and general behaviour, particularly at night. Anyone in your party creating nuisance may be asked to leave Bijan Premises immediately and will be liable for any damages caused either to other guests or the proprietor.
7. EVENT CANCELLATION
7.1 All cancellations are required in writing.
7.2 All deposits / payments are non-refundable.
7.3 Notice within one (1) to six (6) months of your Event date, 50% of the Event cost will be charged.
7.4 Notice within fourteen (14) days to thirty (30) days of your Event date, 90% of the Event cost will be charged.
7.5 Notice within fourteen (14) days of your Event date, 100% of the Event cost will be charged.
8. FOOD TASTING
8.1 Free Food Tasting for 6pax and additional will be chargeable @ $30 per pax
8.2 Food tasting will be arranged 2months prior to the event date
8.3 Food tasting will be served as buffet
9. CIRCUMSTANCES BEYOND THE CONTROL OF BIJAN
9.1 If Bijan is unable to provide the facilities or any other arrangements for your Event or any part thereof, or to otherwise perform the terms of this agreement and Bijan's failure is due to circumstances beyond its decision or control, Bijan is not responsible for any costs, damages or expenses that you may suffer or incur.
9.2 Bijan cannot guarantee the same sales person or co-ordinator throughout the planning process. In the result of a sales person or co-ordinator ceasing employment a new sales person or co-ordinator will be allocated at Bijan's discretion.
10. CONDUCT OF THE EVENT
10.1 Your Event must be conducted in an orderly and lawful manner.
10.2 Bijan may terminate your Event if Bijan reasonably believes that your Event is not being conducted in an orderly and lawful manner.
10.3 Bijan has no responsibility to you for any costs, damages or expenses that you may incur in relation to Bijan's termination of your Event.
10.4 Bijan may exclude or remove any persons or possessions from your Event or from Bijan premises. No food or beverages of any kind, other than those provided by Bijan, will be permitted at the Event venue without the consent of a representative of Bijan.
10.6 Alcohol will not be permited in any of the Bijan premises.
11. SURCHARGES
11.1 A surcharge of $300 per hour is applicable if a Event continues longer than event duration stated in the contract.
12. EXTERNAL SUPPLIERS
12.1 Where goods or services are supplied from an external supplier additional terms and conditions may apply, such as additional deposits, earlier confirmation of final numbers or cancellation fees. You are responsible for any fees that may apply in relation to the supplier’s terms and conditions.
12.2 Bijan acts as an agent for external suppliers, such as Photography and Videography, Decorators, Cake Supplier and others, therefore the suppliers hold all responsibility for their services.
13 ITEMS NOT COLLECTED
13.1 Any items that have not been collected after the event will be disposed of within seven (7) days.
14. BIJAN WAIVERS RESPONSIBILITY FOR:
14.1 Theft, damage or loss of any goods brought onto Bijan Premises
14.2 Any introduction of food to the Event and the effect of thereafter.
15. LOSS AND DAMAGE TO BIJAN PROPERTY
15.1 You are responsible for all loss and damage to the property of Bijan (including Bijan Premises and any fixtures, furnishings or goods on or off Bijan) caused by or arising from any act or omission by you, your guests or any other persons attending your Event or present in Bijan Venues.
16. SUBSTITUTION OF EVENT MAKE UP ROOMS
16.1 Bijan may assign you to another area or room for your Event dressing in the event that the area or room originally designated for your Event is unavailable for any reason or Bijan believes the area of Bijan originally designated for your function is deemed inappropriate.
17. PRICE VARIATIONS
17.1 Whilst every effort is made to maintain prices as printed or quoted, they may be subject to increase without notice to cover unforeseen price rises. Please note: each package is increased on January one (1) each year.
17.2 If your Event date is changed to the next year for any reason, the new Event package prices and venue hire fees will apply.
17.3 All prices subjected to GST - 8% GST chargeable payment made on Year 2023 and 9% GST chargeable payment made on Year 2024